Terms & Conditions

Welcome to Ventiq. By accessing or purchasing from veentiq.store, you agree to these Terms & Conditions.

Products and availability

Ventiq sells fashion apparel, sneakers, and related accessories. Product images, colours, sizing, descriptions, and availability are displayed as accurately as reasonably possible; however, device displays may vary and minor differences may occur.

All orders are subject to stock availability and acceptance by Ventiq. We may cancel or limit an order where an item is unavailable, pricing or listing information contains an error, or we reasonably suspect fraud, unauthorised activity, or misuse of our website. If we cancel an order after payment, we will refund the amount paid for the cancelled item(s).

Prices and payment

Prices are shown in Australian dollars (AUD) and include GST where applicable, unless stated otherwise. Shipping charges are displayed at checkout before payment.

You must provide accurate and current payment, delivery, and contact details. Payments are processed through secure third-party payment providers; Ventiq does not store full payment-card details on its own systems.

Secure shopping and fraud prevention

We use reasonable technical, administrative, and organisational measures designed to protect our website and customer information. Payment transactions are handled through reputable payment processors using secure payment technology.

To protect customers and Ventiq, we may perform order-verification and fraud-screening checks. We may request additional information before dispatching an order or cancel and refund an order where a transaction appears unauthorised, fraudulent, or unsafe.

You are responsible for keeping your account credentials, devices, and payment details secure. Please contact us promptly if you believe your account or payment method has been used without permission.

Intellectual property

All content on veentiq.store—including branding, logos, product images, text, design, and graphics—is owned by or licensed to Ventiq and may not be copied, reproduced, or used without prior written permission.

Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law or other applicable law. Our return policy operates in addition to these rights.

Liability

To the maximum extent permitted by law, Ventiq is not liable for indirect, incidental, or consequential loss arising from use of our website or products. This does not limit liability where it cannot legally be limited, including liability under the Australian Consumer Law.

Governing law

These Terms are governed by the laws of Australia and, where applicable, the laws of the State or Territory in which Ventiq operates.

Changes to these Terms

We may update these Terms from time to time. Updated Terms take effect when published on veentiq.store.